You know they're right. Yet for one reason
or another, you're not running antivirus software, or you are but it's not up
to date. Maybe you turned off your virus scanner because it conflicted with
another program. Maybe you got tired of upgrading after you bought Norton
Antivirus 2001, 2002, and 2003. Or maybe your annual subscription of virus
definitions recently expired, and you've put off renewing.
It happens. It's nothing to be ashamed of.
But chances are, either you're infected right now, as we speak, or you will be
very soon.
For a few days in late January, the
Netsky.p worm was infecting about 2,500 PCs a day. Meanwhile the MySQL bot
infected approximately 100 systems a minute (albeit not necessarily desktop
PCs). As David Perry, global director of education for security software
provider Trend Micro, puts it, "an unprotected [Windows] computer will become
owned by a bot within 14 minutes."
Today's viruses, worms, and so-called
bots--which turn your PC into a zombie that does the hacker's bidding (such as
mass-mailing spam)--aren't going to announce their presence. Real viruses
aren't like the ones in
Is Your PC "Owned?"
I should start by saying that not every
system oddity is due to a virus, worm, or bot. Is your system slowing down? Is
your hard drive filling up rapidly? Are programs crashing without warning?
These symptoms are more likely caused by Windows, or badly written legitimate
programs, rather than malware. After all, people who write malware want to hide
their program's presence. People who write commercial software put icons all
over your desktop. Who's going to work harder to go unnoticed?
Other indicators that may, in fact,
indicate that there's nothing that you need to worry about, include:
* An automated e-mail telling you that
you're sending out infected mail. E-mail viruses and worms typically come from
faked addresses.
* A frantic note from a friend saying
they've been infected, and therefore so have you. This is likely a hoax. It's
especially suspicious if the note tells you the virus can't be detected but you
can get rid of it by deleting one simple file. Don't be fooled--and don't
delete that file.
I'm not saying that you should ignore such
warnings. Copy the subject line or a snippet from the body of the e-mail and
plug it into your favorite search engine to see if other people have received
the same note. A security site may have already pegged it as a hoax.
Sniffing Out an Infection
To put a network status light in your
system tray, follow these steps: In Windows XP, choose Start, Control Panel,
Network Connections, right-click the network connection you want to monitor,
choose Properties, check "Show icon in notification area when
connected," and click OK.
If you're interested in being a PC
detective, you can sniff around further for malware. By hitting Ctrl-Alt-Delete
in Windows, you'll bring up the Task Manager, which will show you the various
processes your system is running. Most, if not all, are legit, but if you see a
file name that looks suspicious, type it into a search engine and find out what
it is.
Want another place to look? In Windows XP,
click Start, Run, type "services.msc" in the box, and press Enter.
You'll see detailed descriptions of the services Windows is running. Something
look weird? Check with your search engine.
Finally, you can do more detective work by
selecting Start, Run, and typing "msconfig" in the box. With this
tool you not only see the services running, but also the programs that your
system is launching at startup. Again, check for anything weird.
If any of these tools won't run--or if your
security software won't run--that in itself is a good sign your computer is
infected. Some viruses intentionally disable such programs as a way to protect
themselves.
What to Do Next ?
Once you're fairly sure your system is
infected, don't panic. There are steps you can take to assess the damage,
depending on your current level of protection.
* If you don't have any antivirus software
on your system (shame on you), or if the software has stopped working, stay
online and go for a free scan at one of several Web sites. There's McAfee
FreeScan, Symantec Security Check, and Trend Micro's HouseCall. If one doesn't
find anything, try two. In fact, running a free online virus scan is a good way
to double-check the work of your own local antivirus program. When you're done,
buy or download a real antivirus program.
* If you have antivirus software, but it
isn't active, get offline, unplug wires-- whatever it takes to stop your
computer from communicating via the Internet. Then, promptly perform a scan
with the installed software.
* If nothing seems to be working, do more
research on the Web. There are several online virus libraries where you can
find out about known viruses. These sites often provide instructions for
removing viruses--if manual removal is possible--or a free removal tool if it
isn't. Check out GriSOFT's Virus Encyclopedia, Eset's Virus Descriptions,
McAffee's Virus Glossary, Symantec's Virus Encyclopedia, or Trend Micro's Virus
Encyclopedia.
A Microgram of Prevention
Assuming your system is now clean, you need
to make sure it stays that way. Preventing a breach of your computer's security
is far more effective than cleaning up the mess afterwards. Start with a good
security program, such Trend Micro's PC-Cillin, which you can buy for $50.
Don't want to shell out any money? You can
cobble together security through free downloads, such as AVG Anti-Virus Free
Edition, ZoneAlarm (a personal firewall), and Ad-Aware SE (an antispyware
tool).
Just make sure you keep all security
software up to date. The bad guys constantly try out new ways to fool security
programs. Any security tool without regular, easy (if not automatic) updates
isn't worth your money or your time.
Speaking of updating, the same goes for
Windows. Use Windows Update (it's right there on your Start Menu) to make sure
you're getting all of the high priority updates. If you run Windows XP, make
sure to get the Service Pack 2 update. To find out if you already have it,
right-click My Computer, and select Properties. Under the General tab, under
System, it should say "Service Pack 2."
Here are a few more pointers for a
virus-free life:
* Be careful with e-mail. Set your e-mail
software security settings to high. Don't open messages with generic-sounding
subjects that don't apply specifically to you from people you don't know. Don't
open an attachment unless you're expecting it.
* If you have broadband Internet access,
such as DSL or cable, get a router, even if you only have one PC. A router adds
an extra layer of protection because your PC is not connecting directly with
the Internet.
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